Terms of Use Agreement for Potpot Express

This Terms of Use Agreement ("Agreement") is entered into between Potpot Express ("Company," "we," or "us") and you ("User," "you," or "your"), governing your use of the Potpot Express online platform, including the website located at www.potpotexpress.com, and the mobile applications (collectively referred to as the "Platform"). By accessing or using the Platform, you agree to be bound by the terms and conditions of this Agreement.

1. General Use

1.1. Eligibility: You must be at least 18 years old and have the legal capacity to enter into agreements to use the Platform. By using the Platform, you represent and warrant that you meet these eligibility requirements.

1.2. User Accounts: You agree to provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3. Communication: By using the Platform, you consent to receive communications from us, including emails, notifications, and messages related to your account and transactions.

2. Vendor Terms

2.1. Registration: Vendors must undergo a registration process to join the Platform. We reserve the right to approve or reject vendor applications at our discretion.

2.2. Product Listings: Vendors are responsible for accurately describing their products and maintaining up-to-date inventory information on the Platform.

2.3. Fulfillment: Vendors agree to fulfill orders promptly and accurately. Failure to do so may result in penalties or suspension from the Platform.

3. Customer Terms

3.1. Ordering: Customers agree to provide accurate delivery information and adhere to the delivery guidelines outlined by the Company.

3.2. Payment: Customers agree to pay for orders in full at the time of purchase through the designated payment methods.

3.3. Acceptance of Delivery: Customers agree to accept deliveries promptly upon arrival. Failure to do so may result in additional fees or cancellation of orders.

4. Delivery Man Terms

4.1. Assignment: Delivery men are assigned orders based on availability and proximity to the delivery location.

4.2. Delivery Standards: Delivery men agree to handle orders with care and professionalism, ensuring timely and safe delivery to customers.

5. Platform Use Guidelines

5.1. Prohibited Conduct: Users agree not to engage in any conduct that violates applicable laws or infringes upon the rights of others.

5.2. Intellectual Property: Users acknowledge that all content and materials on the Platform are owned by the Company and may not be reproduced or distributed without permission.

6. Dispute Resolution

6.1. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the Philippines.

6.2. Arbitration: Any disputes arising under this Agreement shall be resolved through binding arbitration in accordance with the rules of the Philippines.

7. Contact Information For any questions or concerns regarding this Agreement or the Platform, you may contact us at support@potpotexpress.com.

By using the Potpot Express Platform, you agree to abide by the terms and conditions outlined in this Agreement.

If you do not agree with any part of this Agreement, you may not use the Platform.